Is logic part of your 2017 business outlook?

As 2017 has started, many organizations are still working on their business outlook for the new year. They are facing a degree of uncertainty of which the impact seems to accumulate year after year. Facing this challenge requires a deep insight of what really drives their organization, what enables it to fulfill its essence and realize the envisioned substance in a sustainable way. Without this insight they get deeper and deeper into the morass by doing what they always did.

Predicting the disruptive potential of semantic knowledge kernels

Somewhere around 2002, while I was working on the concept of a Context Value Broker, a colleague asked for my opinion about the future of ICT-systems and services. Not being an acknowledged futurist, that is a hard question to answer. Many who did try were proven wrong, as this prediction of the future of mail delivery in the year 2000 may illustrate.

Source: A 19th-Century Vision of the Year 2000

My answer was that I could imagine a trend in the next decades in which the IT landscape of mainly one-dimensional monolithic solutions would evolve into multi-dimensional ecosystems of pluggable knowledge and function kernels, running on agile platforms. These ecosystems and platforms would provide a collaborative base for new services and solutions that made sense of complex situations and serve users on a 1:1 basis for their individual needs. The actors in this services would be both humans and machines; even although the interpretative capabilities of machines would grow in time.

Systems of denial in policy making

Systems of denial are omnipresent in business and public organizations. They are a main cause for blocking innovation and transformation. Systems of denial occur when organizations are confronted with information that challenges their core (competitive) assumptions.

Synthesizing your thoughts in one image

For many years I have created concepts, developed products and written articles related to the domain of accessible, assessable and actionable knowledge. A domain that is near to my heart, being a 21st century librarian. On my desktop I used to have an image that synthesized core elements of my thoughts in one single view. I have often used that image in all kinds of conversations with participants of various levels. It turned out to be it extremely useful as a storyline for presentation, argumentation and discussion. Creating such an image is perhaps useful in your situation as well.

Supporting the product life cycle with smart user-centric documentation

For most product manufacturers, delivering adequate documentation is a constant challenge. The increasing complexity of products and the stricter regulations for product documentation often lead to extensive documentation sets with 500+ pages manuals on-line or in print. The question is: how effective is all this documentation? 

Challenges of the Interaction Economy (part 4) : embracing complexity in the Health care sector


Table of contents

Challenges of the Interaction Economy (part 1)

Challenges of the Interaction Economy (part 2) : embracing complexity in the Public sector

Challenges of the Interaction Economy (part 3) : embracing complexity in the Finance sector

Challenges of the Interaction Economy (part 4) : embracing complexity in the Health care sector

PDF download on SlideShare


4.     Health care sector

4.1 Introduction

Over the last 50 years there has been enormous economic and social progress in Europe and – although there are large regional and social differences – Europeans are living longer than ever before: on average eight to nine years more than in 1960. This coincides with other demographic developments: fewer children are being born, which will mean fewer people paying into state pension and healthcare systems, and a smaller pool of potential carers. The health care industry is relying more and more on innovation and the use of IT to cope with the costs and increased workload. Finally, prevention becomes an important part of the health care policy.

Challenges of the Interaction Economy (part 3) : embracing complexity in the Finance sector


Table of contents

Challenges of the Interaction Economy (part 1)

Challenges of the Interaction Economy (part 2) : embracing complexity in the Public sector

Challenges of the Interaction Economy (part 3) : embracing complexity in the Finance sector

Challenges of the Interaction Economy (part 4) : embracing complexity in the Health care sector

PDF download on SlideShare


3.     Finance sector

3.1 Introduction

Financial services can be defined as the products and services offered by institutions like banks of various kinds for the facilitation of various financial transactions and other related activities in the world of finance like loans, insurance, pensions, credit cards, investment opportunities and money management.